Build your CTI device program
Tell CTI what you are trying to run: a school refresh, camp season, office rollout, field team fleet, training program, event deployment, or another device workflow.
You do not need every answer yet. Share the use case, device categories, quantity, timeline, locations, service needs, and what should happen when devices come back.
What helps CTI scope the right program
The goal is to understand the real workflow around the devices, not just the hardware list.
Use case and users
Who will use the devices, where they will be used, and whether this is for students, staff, employees, campers, event teams, field crews, or temporary users.
Rollout and support model
Launch date, locations, direct-to-user shipping, staging needs, app setup, MDM prep, spare pool expectations, repair pressure, and replacement needs.
Recovery and next cycle
Whether devices should be collected, wiped, repaired, redeployed, stored, bought back, recycled, or refreshed into the next program.
Tell CTI what you are trying to build
This sends to CTI through Shopify's contact form system. Include as much detail as you can, and CTI can follow up with the right questions.