Device programs built for rollout, support, and recovery

CTI helps schools, camps, offices, field teams, event operators, and growing organizations run device fleets through one connected lifecycle program.

This is not just hardware leasing. CTI can help source devices, prepare them for users, deploy them to the right locations, support repair and replacement workflows, and recover value when the program ends.

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Program models CTI can build around your team

Different organizations need different device workflows. CTI scopes the program around the rollout, users, season, locations, support pressure, and recovery plan.

Schools and districts

Chromebooks, iPads, MacBooks, carts, asset tags, student or staff assignment, repair flow, summer refresh, and buyback or recycling when devices age out.

Camps and seasonal programs

Pre-season device prep, staff assignment, app setup, check-in and check-out workflows, damage handling, post-season collection, wipe, storage, or buyback.

Offices and employee teams

Laptops, tablets, onboarding kits, remote employee shipping, replacements, offboarding recovery, redeployment, and refresh planning for growing teams.

Events, training, and trade shows

Temporary fleets for registration, testing, training, point-of-sale, demos, or conference operations with staging, packing, swap tracking, and return reconciliation.

Field and mobile teams

Devices for technicians, drivers, healthcare teams, sales teams, or distributed crews that need direct-to-user delivery, spare pools, repair swaps, and multi-location visibility.

Nonprofits and budget-sensitive programs

New and refurbished sourcing, lifecycle planning, responsible reuse, buyback value recovery, and recycling paths that help stretch technology budgets.

Discovery & Program Design

Start with the use case, then build the device plan

CTI starts by understanding who will use the devices, where they need to go, what apps or policies they need, how support should work, and what should happen when devices come back.

What CTI can own inside the program

A device program can include the operational work that usually lands on IT, operations, administrators, or event staff.

  • Sourcing: new or refurbished device mix, availability, budget fit, accessories, spares, and refresh timing.
  • Readiness: inspection, wiping, imaging, requested app setup, MDM enrollment prep, asset tags, serialization, packaging, and staging.
  • Deployment: bulk shipment, school or site delivery, direct-to-user shipping, kit assembly, assignment lists, and rollout reporting.
  • Support operations: repair intake, replacement workflows, spare pool coordination, help desk handoff, status visibility, and practical program check-ins.
  • Recovery and value return: collection, data wiping, inspection, redeployment, buyback, resale, recycling, and planning for the next cycle.

Example programs CTI can shape

The same lifecycle model can be scoped differently depending on the organization. These examples show how the program turns into practical workflows.

A school year rollout

Devices are sourced or refreshed, tagged by school or grade, prepared for management, delivered before launch, supported through repair workflows, then recovered or bought back at refresh.

A camp or seasonal fleet

Devices are prepared before the season, assigned to staff or activity groups, supported during damage or loss events, then collected, wiped, inspected, stored, redeployed, or recovered for value.

A distributed employee program

Devices can ship directly to users, replacements can be coordinated when hardware fails, offboarding recovery can be planned, and reusable devices can be redeployed instead of sitting idle.

Prep & Configuration

Prep devices so they are ready for the real environment

Whether the fleet is for classrooms, camp staff, office employees, field teams, or a trade show floor, CTI can help prepare devices with the right labels, apps, packaging, accessories, and deployment details.

Why CTI fits this program

CTI already works across device resale, repair, help desk support, MDM, lifecycle management, buyback, ITAD, and recycling. The Device Concierge Program connects those strengths into one operating model.

1Lifecycle operations

More than a finance-only lease

Traditional leasing handles the payment structure. CTI can also help with sourcing, prep, deployment, tracking, repair workflows, recovery, buyback, and responsible end-of-life handling.

Reason 1 of 5

How It Works

Every program starts with a use case and becomes a practical operating plan for devices, users, logistics, support, and recovery.

1Use case and fit

Discover

We map the organization type, user groups, device categories, quantity, locations, season or launch date, service expectations, and current pain points.

Step 1 of 6

Deployment & Recovery

Keep outbound and return logistics connected

For schools, camps, offices, field teams, and events, CTI can help organize delivery, assignment, return handling, inspection, redeployment, and value recovery so devices do not disappear into manual follow-up.

Build the program around your real use case

Start with what you are trying to run: a school refresh, a camp season, a new office rollout, a field team deployment, a training program, or an event fleet.

Build Your Program

The program builder asks for the details CTI needs to understand users, device categories, quantities, timeline, locations, service expectations, pain points, and recovery goals.

Common questions

Short answers to the questions organizations usually ask before they scope a device program.

Is this just equipment leasing?

No. Leasing can be part of the structure, but the CTI Device Concierge Program is about the lifecycle work around the devices: sourcing, prep, deployment, support, repair, recovery, buyback, and recycling.

What types of organizations can use this?

Common fits include schools, districts, camps, offices, field teams, training programs, nonprofits, trade shows, events, and multi-location organizations.

Can programs use new and refurbished devices?

Yes. CTI can help shape a new, refurbished, or mixed fleet based on budget, condition needs, availability, timeline, expected use, and recovery goals.

What can CTI prepare before devices ship?

Programs can include wiping, imaging, app setup, MDM enrollment prep, asset tagging, serialization, accessories, packaging, site grouping, and deployment-ready staging.

Can CTI support temporary or seasonal programs?

Yes. Camps, events, trade shows, trainings, and short-term deployments can be structured with pre-event prep, device assignment, support handling, return reconciliation, and post-program recovery.

What happens when devices come back?

CTI can support collection, data wiping, inspection, repair, redeployment, storage, resale, buyback credit, recycling, and planning for the next refresh cycle.

Talk to CTI About Your Program

Tell CTI what kind of device program you are trying to run, and CTI can help shape the right lifecycle plan.

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  • What to include

    Share the use case, device categories, approximate quantity, users or locations, launch date, support needs, recovery goals, and whether you prefer new, refurbished, or mixed devices.

  • Common program types

    School refreshes, camp seasons, office onboarding, remote employee fleets, field teams, trade shows, training programs, nonprofit deployments, and multi-location rollouts.